Freshworks Acquires Israel-Based AI Startup Robusta Dev

29 Oct 2026, 4:26 pm · 4h ago · 1 min read · YourStory

Stage

Acquisition

Nasdaq-listed SaaS major Freshworks has acquired Israel-based AI startup Robusta Dev to strengthen its IT service management platform, Freshservice. Robusta Dev, founded by Natan Yellin and Arik Alon, develops an incident intelligence engine that leverages artificial intelligence to investigate technology disruptions, identify root causes, and recommend remediation steps for large-scale enterprise environments. The acquisition aims to bridge the gap between deep diagnostic intelligence and modern incident orchestration while managing token costs. Financial terms of the transaction were not disclosed. The integration will provide engineering teams with automated alert investigation while maintaining human oversight over production systems.