Freshworks Acquires Israeli AI Startup Robusta to Enhance IT Operations

29 Oct 2026, 10:48 am · 3h ago · 1 min read · Entrackr

Stage

Acquisition

Nasdaq-listed software-as-a-service company Freshworks has acquired Israel-based artificial intelligence startup Robusta to bolster its IT operations platform, Freshservice. The financial details of the acquisition remain undisclosed. Robusta specializes in AI-based incident investigation technology, assisting businesses in identifying root causes of IT outages and recommending swift remediations. The integration aims to expand Freshservice's automated IT service management capabilities. Meanwhile, Freshworks reported a 16% year-on-year rise in second-quarter revenue to $237.4 million for the period ended June 2026, delivering a GAAP net profit of $3.2 million compared to a net loss of $1.7 million last year.