Freshworks Reports $18.3M Q3 Net Profit, Crosses $1B ARR

4 Nov 2026, 1:54 pm · 18h ago · 1 min read · YourStory

Nasdaq-listed SaaS company Freshworks posted a net profit of $18.3 million in the third quarter of 2026, reversing a net loss of $4.7 million recorded in the same period last year. Revenue rose 14% year-on-year to $245.4 million, pushing annual recurring revenue past $1 billion ahead of guidance. CEO Dennis Woodside credited enterprise adoption, noting multi-product employee experience deals grew over 35%. Customers contributing above $100,000 in ARR expanded 25% to 1,821, with mid-market and enterprise clients generating over 60% of total ARR. Net dollar retention stood steady at 104%.