Freshworks Turns Profitable in Q3 With $18 Million Net Profit

4 Nov 2026, 11:46 am · 20h ago · 1 min read · Inc42

Nasdaq-listed SaaS firm Freshworks swung to a consolidated net profit of $18.3 million in Q3 2026, recovering from a $4.7 million net loss in the previous year. Revenue increased 14% year-on-year to $245.4 million, driven by expanding enterprise adoption and reduced operating expenses, which fell 4.4% to $181.2 million. CEO Dennis Woodside highlighted that customers contributing over $100,000 in annual recurring revenue grew 25% to 1,821, while the company surpassed $1 billion in ARR ahead of schedule. Key enterprise customer additions during the quarter included Tata Technologies, Texas Christian University, Unilabs, and Jose Cuervo.