Indian IT Giants Absorb 20,000+ GCC Workers Amid Margin Pressures

29 Oct 2026, 4:48 pm · 3h ago · 1 min read · Analytics India Magazine

Over 20,000 employees have shifted from Global Capability Centres, enterprise IT units, and product teams to IT service providers over the past 12 months, according to research firm EIIRTrend. Transactions include TCS buying Best Buy's Indian arm BBY Services India, HCLTech acquiring Guardian Life’s local unit, and Wipro acquiring Olam Group’s Mindsprint. While buying captive teams secures skilled talent and revenue during slowdowns, Indian IT firms face challenges integrating higher-cost workforces while maintaining operating profit margins.