Pine Labs Invests ₹24 Cr in AI, Slashes Testing Time

25 Aug 2026, 4:03 pm · 18d ago · 1 min read · Inc42

Fintech major Pine Labs invested approximately ₹24 crore in artificial intelligence and enterprise R&D initiatives during FY26 to modernize its digital payments stack. The company deployed autonomous email and chat AI agents for customer support, scheme configuration tools, and a virtual employee platform. Pine Labs reported cutting software testing cycle times by over 95%, boosting developer productivity by 25%, and reducing incident analysis time by 80%. Autonomous AI agents modified over 1.5 million lines of code, successfully handling nearly 89% of all new code changes at the fintech firm over the past two quarters.